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Hotel Villa Mercedes Palenque
About the property
Popularity



Main services
* Some services may carry an extra charge.
Guest reviews
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Information about the area
Palenque, MexicoWhat’s nearby
- Expo Fair Palenque - 0.73 km
- Aluxes Ecopark - 3.96 km
- Mayan bamboo - 4.57 km
- Paradise Maya Palenque - 4.64 km
- Ecomundo - 4.89 km
- Palenque Site Museum "Alberto Ruz Lhuillier" - 6.82 km
Getting around
- (PQM) Palenque, Palenque International Airport, MX - 4.32 km
- (TGZ) Tuxtla Gutierrez, Angel Albino Corzo, MX - 149.47 km
- (VSA) Villahermosa, C P A Carlos Rovirosa Intl, MX - 101.21 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Family rooms
- Heating
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- CCTV outside property
Activities
- Public Bath
- Spa facilities
- Spa lounge/relaxation area
- Massage
- Fitness centre
- Spa and wellness centre
- Fitness
- Walking tours
Services
- Room service
- Express check-in/check-out
- Ironing service
- Airport shuttle (additional charge)
- Meeting/banquet facilities
- Luggage storage
- Concierge service
- Shuttle service
- Tour desk
- Packed lunches
- Daily housekeeping
- Fax/photocopying
- 24-hour front desk
- Airport shuttle
- Babysitting/child services
- Trouser press
- Shuttle service (additional charge)
- Grocery deliveries
- Laundry
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Wine/champagne
- Coffee house on site
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
Parking
- Free parking
- Parking
- Private parking
- Parking on site
Pool and wellness
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
Transport
- Airport drop off
- Airport pick up
Reception services
- Invoice provided
Languages
- English
- Español
About the rooms
The accommodation has 74 rooms:
Bedroom
- Cots
General
- Air conditioning
- Safety deposit box
- Fan
- Fire extinguisher
- Private entrance
- Iron
- Mosquito net
- Smoke alarm
Accessibility
- Roll-in shower
- Entire unit wheelchair accessible
- Entire unit located on ground floor
- Toilet with grab rails
Services
- Wake up service/Alarm clock
- Wake-up service
Pool and wellness
- Pool towels
Bathroom
- Free toiletries
- Bath or shower
- Toilet paper
- Hairdryer
- Shampoo
- Toilet
- Towels
- Private bathroom
Media & Technology
- TV
- Telephone
- Cable channels
- Flat-screen TV
Food & Drink
- Bottle of water
Kitchen
- Coffee machine
- Dining table
View
- Garden view
- Lake view
- Pool view
- View
About the pools
The accommodation has 1 pool:
Location
OutdoorAccess
Adults onlyCost
FreeRestaurants
RESTAURANTE (LA FORESTA)
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Available in the roomsConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00
- Minimum age for check-in: 18 years old