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普拉亚卡门
HM Playa del Carmen
预留客房
HM Playa del Carmen

关于该物业

The 4-star Hotel HM Playa del Carmen offers comfort and convenience whether you're on business or holiday in Playa Del Carmen. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, taxi service, ticket service. Some of the well-appointed guestrooms feature television LCD/plasma screen, linens, mirror, towels, closet. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, outdoor pool. Hotel HM Playa del Carmen combines warm hospitality with a lovely ambiance to make your stay in Playa Del Carmen unforgettable.

受欢迎程度

8.9
非常好
通用
2816
brand
猫途鹰 9/10
1212
brand
Booking 8.7/10
629
brand
Expedia 8.8/10
975

主要服务

无线网络
海滩酒店
停车场
客房总数
轮椅无障碍设施
24小时前台接待
房间面积 (平方米)
包含的服务
无线网络
停车场

* 个别服务有额外收费

住客评语

8.8/10 Very good
Cleanliness9.2/10
Staff and Service8.8/10
Amenities8.8/10
Property conditions and facilities8.8/10
Location10/10
Neighborhood9/10

10 / 10

Wendy
We had a great time at HM Playa del Carmen right from the beginning when we were greeted by the highly efficient Minerva at the front desk. We appreciated having our Expedia VIP status recognized and the sparkling wine in the room as well as the option of a room upgrade and most importantly a very late check out till 4 pm which worked out perfectly for our 7:30 pm flight. The breakfast and bar staff were very friendly and worked hard to meet our needs and the breakfast itself was varied and plentiful and set us up for a great start to the day. We loved the location - we are walkers so enjoyed walking along 5th Avenue past all the craziness to Punta Esmerelda and then along the ocean and public beaches coming up at calle 38 and into our favourite lunch time spot Chela de Playa for craft beer, an excellent orange gin and tonic and the best torta in Mexico. Other great spots that deserve mention are Sirjan Persian restaurant and Indiana Jones restaurant which are both in easy walking distance. If you need a taxi, turn left out of the hotel and Daniel's taxi is usually there on the left corner.
30 Jan 2025

6 / 10

Xenia Ceja
We stayed here with a 6yr old for four nights as we had several activities planned and did not feel the need to pay for an all inclusive resort during this part of our trip. Honest review as followed. Room: We stayed on a first level room in front of the pool, The hotel itself if lovely and kept clean. Room could have been cleaner, but no smell was noticed and the air conditioning worked great. The beds were ok pillows very uncomfortable, firm and bulky and they did not replace them when asked to. Staff: The staff at the reception desk were not friendly or welcoming, however the bar staff, housekeeper, and security guards were great and friendly. Amenities: The pool is not heated but it is kept clean and has a swim up bar. The restaurant is decently priced and food was good. Location: Short safe walk to Quinta Avenida and Beach access, restaurants and shopping Parking is included, safe, and gated. Overall it was an ok stay, but I would probably not stay there again.
24 Jan 2025

8 / 10

melanie
While pricey, this hotel offers a tranquil haven from the hustle of Playa. Great location and a really lovely hotel with pool and well priced happy hour !
19 Jan 2025

8 / 10

Julie
Provided drinking water, beach towels and amazing breakfast. Staff was kind and helpful aside from one grumpy security guard. Pool area is gorgeous. Walking distance to beach and great food. Rooms had good air conditioning. Beds and pillows weren't the comfiest but met our needs. Shower drain was somewhat clogged so some draining issues. Overall great experience, we would definitely stay again.
11 Jan 2025

Information about the area

Playa del Carmen, Mexico
Playa del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.

What’s nearby

  • SAYAB Playa del Carmen Planetarium - 0.48 km
  • Plaza Las Americas - 0.64 km
  • Central Square - 0.7 km
  • La Ceiba Park - 2.03 km
  • City Center - 2.36 km
  • Riviera Grand Casino - 2.37 km

Getting around

  • (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 1.42 km
  • playa del carmen, playa del carmen harbour, mx - 0.91 km
  • playa del carmen, mayan train station playa del carmen, mx - 6.97 km
  • cozumel, cozumel muelle fiscal, mx - 18.46 km
  • (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 50.15 km
  • (CZM) Cozumel, Cozumel Intl, MX - 19.58 km

About accommodation

综合设施

  • 隔音客房
  • 禁烟客房
  • 空调
  • WiFi(覆盖酒店各处)
  • 家庭间
  • 吸烟区

安全

  • 灭火器
  • 刷卡进门
  • 烟雾报警器
  • 24小时安保

活动设施

  • 健身中心
  • 浮潜
  • 自行车骑行
  • 欢乐时光
  • 潜水
  • 骑马
  • 垂钓
  • 划独木舟
  • 当地文化之旅/体验课
  • 徒步旅行
  • 住宿内水上运动设施

服务项目

  • 每日客房打扫
  • 洗衣
  • 旅游咨询台
  • 干洗
  • 行李寄存
  • 客房服务
  • 班车服务
  • 外币兑换
  • 租车服务
  • 机场班车(额外收费)
  • 礼宾服务
  • 班车服务(额外收费)
  • 机场班车
  • 24小时前台

安全设施

  • 不提供打印菜单、杂志、笔和纸张等共用物件和文具
  • 提供健康护理专家
  • 提供急救药箱
  • 客人住宿和重要区域提供洗手液
  • 工作人员遵循由地方权威机构发布的所有安全规定

保持身体距离

  • 无接触办理入住/退房
  • 遵守保持身体距离的规定

餐饮服务

  • 酒吧
  • 餐厅
  • 小吃吧
  • 儿童餐
  • 红酒/香槟

清洁和消毒

  • 清洁客人住宿后封闭
  • 使用能有效针对新冠病毒的清洁产品
  • 已按当地权威机构指导意见清洗床单、毛巾和衣物
  • 住宿由专业清洁公司提供清洁
  • 每次入住前后消毒客人住宿
  • 客人可以在入住期间取消住宿清洁服务

饮食安全

  • 可送餐到客人住宿
  • 安全包装送餐食物
  • 所有盘子、餐具、玻璃和其他餐具均已消毒
  • 早餐外带餐盒
  • 用餐区保持身体距离

网络

  • 无线网络
  • 免费无线网络连接
  • 上网服务

户外

  • 露台
  • 阳光露台
  • 室外游泳池
  • 户外家具

停车场

  • 私人停车场
  • 免费停车
  • 停车场
  • 住宿内停车场

泳池及康体设施

  • 遮阳伞
  • 日光浴躺椅/沙滩椅
  • 游泳池
  • 池边酒吧

交通服务

  • 公共交通票

前台服务

  • 提供发票

Languages

  • Deutsch
  • English
  • Español

About the rooms

The accommodation has 128 rooms:

卧室

  • 床单
  • 儿童床/婴儿床
  • 衣柜/衣橱

综合设施

  • 电风扇
  • 瓷砖/大理石地板
  • 空调
  • 垃圾桶
  • 保险箱
  • 隔音
  • 烟雾报警器
  • 刷卡进门
  • 手提电脑保险箱

服务项目

  • 唤醒服务

客房设施

  • 衣架

泳池及康体设施

  • 泳池浴巾

浴室

  • 卫生纸
  • 淋浴
  • 私人浴室
  • 免费洗浴用品
  • 卫生间
  • 吹风机
  • 香皂
  • 毛巾
  • 洗发水
  • 护发素

媒体/科技

  • 电话
  • 卫星频道
  • 电视
  • 平板电视

厨房

  • 冰箱

户外

  • 露台
  • 阳台

景色

  • 市景

休息区

  • 沙发
  • 客厅角
  • 书桌
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 1 pool:

Location

Outdoor

Cost

Free

Restaurants

Restaurant #1

  • Access for guests and visitors
  • No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.
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